Subprocessors
Last updated: April 6, 2026
ReachPilot uses the following third-party service providers (subprocessors) to operate our platform. Each subprocessor processes data only as necessary to provide their service to us and is bound by data processing agreements.
We will notify existing customers at least 30 days before adding a new subprocessor. You can subscribe to updates by emailing privacy@reachpilot.com.au.
Infrastructure & Services
| Service | Purpose | Data Processed | Location | Privacy Policy |
|---|---|---|---|---|
| Vercel | Application hosting, edge functions, and CDN | HTTP requests, IP addresses, deployment logs | US (global edge network) | View |
| Neon | PostgreSQL database hosting | All application data (encrypted at rest) | US (AWS us-east-1) | View |
| Stripe | Payment processing and subscription billing | Payment methods, billing addresses, invoices | US | View |
| Anthropic (Claude AI) | AI content generation and analysis | Content prompts, generated text (not stored by Anthropic) | US | View |
| Resend | Transactional email delivery | Email addresses, email content, delivery metadata | US | View |
| PostHog | Product analytics and feature flags (opt-in only) | Anonymized usage events, feature flag evaluations | US / EU | View |
Connected Social Platforms
These platforms are only accessed when you explicitly connect your accounts. Data is exchanged via OAuth 2.0, and you can disconnect at any time from your dashboard.
| Service | Purpose | Data Processed | Location | Privacy Policy |
|---|---|---|---|---|
| Facebook (Meta) | Social media publishing and analytics | OAuth tokens, post content, engagement metrics | US | View |
| Instagram (Meta) | Social media publishing and analytics | OAuth tokens, post content, engagement metrics | US | View |
| LinkedIn (Microsoft) | Professional network publishing and analytics | OAuth tokens, post content, engagement metrics | US | View |
| X / Twitter | Social media publishing and analytics | OAuth tokens, post content, engagement metrics | US | View |
| TikTok (ByteDance) | Short-form video publishing and analytics | OAuth tokens, video content, engagement metrics | US / Singapore | View |
| YouTube (Google) | Video publishing and analytics | OAuth tokens, video content, engagement metrics | US | View |
| Pin publishing and analytics | OAuth tokens, pin content, engagement metrics | US | View | |
| Google Ads | Advertising campaign management | OAuth tokens, ad content, campaign metrics | US | View |
| Snapchat (Snap Inc.) | Social media publishing and analytics | OAuth tokens, content, engagement metrics | US | View |
| Google Business Profile | Business listing management | OAuth tokens, business updates, review metrics | US | View |